LuraTalk – Terms of Use

Last updated: November 24, 2025

Welcome!
These Terms of Use (“Terms”) are an agreement between you (“you”) and Mynalabs Inc. (“Company”, “LuraTalk”, “we”, “us”, or “our”) and govern your use of the LuraTalk mobile application (“App”) and any content, tools, features, and services offered in or through the App (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

For the purposes of these Terms, “you” and “your” mean you as the user of the Services. If you use the Services on behalf of a company or another entity, “you” also refers to that entity, and you represent and warrant that (a) you are an authorized representative of that entity and (b) you agree to these Terms on that entity’s behalf.

Please note that LuraTalk is not an accredited educational institution, translation agency, legal, immigration, medical, or other professional services provider. The App is intended solely to help you with self-guided language learning and conversation practice and does not replace professional training, advice, or services.

1. Eligibility and User Account

1.1 Age Requirements

The Services are not intended for children under 13 years old. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete such information from our servers. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us so that we can take appropriate action.

Users aged 13 to 17 may use the Services only under the supervision of a parent or legal guardian, who is responsible for the minor’s use of the App.

1.2 Registration and Account

To create an account, you may sign in to the App using your Google account, Apple ID, or other supported login options. You agree to provide accurate, current, and complete information during registration and to keep this information up to date. Your registration data is governed by our Privacy Policy.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to:

• promptly notify LuraTalk of any unauthorized use of your account or any breach of security; and
  
• log out when you finish using the Services on a device.
  

We are not liable for any loss or damage arising from your failure to comply with these obligations.

1.3 Changes to the Services and Storage

LuraTalk reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.

We may also establish general practices and limits regarding the use of the Services, including limits on data storage and retention periods. We are not responsible for the deletion of, or failure to store, any content or data.

2. Purpose of the LuraTalk Services

LuraTalk provides interactive language training and conversational practice with virtual AI-powered partners, along with other features designed to improve your listening, speaking, vocabulary, and grammar skills. The App may include, for example:

• conversation simulators and real-life role-play scenarios;
  
• exercises, tasks, and training, including progress tracking;
  
• hints, translations, transcriptions, and explanations;
  
• personalized recommendations based on your activity.
  

LuraTalk does not guarantee that your use of the Services on its own will result in any specific outcome (for example, achieving a particular language proficiency level or passing an exam). Your progress depends on many factors, including the amount and regularity of your practice.

3. Acceptable Use and User Conduct

In addition to any separate Acceptable Use Policy (if published), you agree that you will not:

• upload, transmit, distribute, or otherwise make available any content that:
  

• infringes the intellectual property or other rights of any person or entity;
  
• contains viruses, malware, or any other harmful code;
  
• is illegal, offensive, threatening, defamatory, vulgar, pornographic, hateful, discriminatory, or otherwise objectionable;
  
• contains spam, unsolicited advertising, pyramid schemes, lotteries, or any other form of solicitation without our prior consent;
  

• impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
  
• violate any applicable law or regulation;
  
• attempt to gain unauthorized access to the Services, to other users’ accounts, or to our servers or networks;
  
• attempt to circumvent technical protection measures or to decompile, reverse engineer, or otherwise derive the source code of the App, except where permitted by applicable law;
  
• use the Services to generate harmful, abusive, or otherwise prohibited content, or content that violates these Terms.
  

We reserve the right to investigate any potential or actual violation of these Terms and to take any actions we deem appropriate, including removing content, suspending or terminating accounts, and contacting law-enforcement or other competent authorities.

4. User-Generated Content

4.1 Your Content

The Services may allow you to create, upload, post, send, and store content (including text, images, audio, and other materials) for educational and communication purposes. You retain any ownership rights that you may have in such content.

However, by providing content through the Services, you grant LuraTalk a worldwide, royalty-free, transferable, and sublicensable license to use your content (including to store, display, reproduce, modify, adapt, publish, and distribute it) solely for the purpose of:

• operating and maintaining the App and Services;
  
• providing and improving features and functionality (for example, displaying your profile, chat history, and learning statistics);
  
• performing analytics and improving learning quality;
  
• developing new features and products.
  

We may (but are not obligated to) review, monitor, or remove your content at any time if we believe it violates these Terms or applicable law.

You are solely responsible for the content you create, upload, post, store, or send through the Services.

4.2 Content of Other Users

Much of the content in the App is created by users. Such content is the sole responsibility of the person or entity that made it available. While we reserve the right to review and remove content, we are not required to do so on an ongoing basis and we are not responsible for content provided by other users.

If you encounter content that is offensive or appears to violate these Terms, you may report it using the tools available in the App. We aim to respond promptly to such complaints and may remove content and/or restrict access for the user who posted it, if necessary.

4.3 Feedback and Suggestions

Any feedback, suggestions, or ideas you provide to LuraTalk may be used by us without any obligation to compensate you. You agree that such feedback is not confidential and grant us a perpetual, royalty-free license to use it for any purpose.

5. Intellectual Property and Generative AI

5.1 App Content, Software, and Trademarks

The App and the Services may contain content, software, and design elements (“App Content”) that are protected by copyright, patents, trademarks, trade secrets, and other intellectual property rights. All rights in such App Content are owned by the Company and/or its licensors.

You may not:

• copy, modify, distribute, sell, rent, or otherwise exploit the App Content except as expressly permitted in these Terms;
  
• use automated means (such as robots, scrapers, or crawlers) to access or collect data from the Services;
  
• use the LuraTalk name, logos, or trademarks without our prior written consent.
  

All rights not expressly granted to you in these Terms are reserved by the Company.

5.2 Generative AI and Learning Materials

LuraTalk uses generative artificial intelligence technologies to create responses, hints, learning phrases, and other materials (“Generated Materials”). This includes generated dialogues, example sentences, and translations.

Generated Materials are created automatically and may contain inaccuracies, outdated information, grammatical errors, or inappropriate wording. Similar or identical outputs may be generated for different users.

Important: Generated Materials are provided solely for educational and recreational purposes. They are intended to support language learning and conversational practice, and are not a substitute for professional advice in legal, medical, immigration, or other professional contexts.

You are responsible for evaluating and verifying whether Generated Materials are appropriate and reliable for your particular purposes (e.g., learning, exams, or professional use). We do not guarantee the factual accuracy, completeness, or suitability of any Generated Materials. You must not rely on LuraTalk as your sole source of factual information, translations, or professional advice.

6. Subscriptions, Free Trials, and In-App Purchases

6.1 Subscriptions

Some features of LuraTalk are available only via paid subscription (“Subscription”). The available plans, level of access, and current prices are displayed in the App or in the app store listing (Google Play / Apple App Store).

Billing cycle.
 You may be charged for your Subscription in advance on a recurring basis (for example, weekly, monthly, or annually), depending on the type of Subscription you choose.

Auto-renewal.
 At the end of each billing period, your Subscription will automatically renew under the same terms unless you cancel it or we terminate it.

6.2 Cancelling a Subscription

You can turn off auto-renewal at any time:

• through your account settings in the applicable app store (Google Play / Apple App Store); or
  
• by following the instructions provided in the App.
  

After cancellation, you will retain access to paid features until the end of the already-paid billing period, after which the Subscription will be deactivated.

6.3 Refunds

Refund terms are governed by the policies of the applicable app store and by applicable law:

• in general, Subscription fees are non-refundable, except where refunds are required by law or expressly allowed under Google or Apple policies;
  
• you may request a refund through the app store; in some cases, we may assist with your request, but we do not control the outcome.
  

We do not process or control transactions made through app stores and are not responsible for their operation.

6.4 Free Trial

We may, at our discretion, offer free trial periods for Subscriptions. Information about the length and conditions of any trial will be provided in the App or app store listing.

If you have provided payment information when activating a free trial, charges may begin automatically at the end of the trial period unless you cancel the Subscription beforehand.

We may modify or terminate any free trial offer at any time.

6.5 In-App Purchases

The App may offer one-time paid features, virtual items, or additional services as in-app purchases. All such purchases:

• are processed by the respective app store (Google Play / Apple App Store);
  
• are subject to the terms and rules of that store;
  
• cannot be exchanged for cash or transferred to other users, except as required by law or app store policies.
  

If you have issues with an in-app purchase or payment transaction, you should contact the support team of the relevant app store.

7. Third-Party Websites and Services

The LuraTalk Services may contain links to third-party websites, apps, or services. We do not control and are not responsible for the content, products, or services provided by such third parties.

Any transactions or relationships you enter into with third parties found through LuraTalk are solely between you and the third party. LuraTalk is not liable for any loss or damage arising from such relationships.

8. Indemnification

You agree to indemnify, defend, and hold harmless LuraTalk, Mynalabs Inc., and their affiliates, officers, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• your use of the Services;
  
• your breach of these Terms;
  
• your violation of any third-party rights (including intellectual property or privacy rights);
  
• any claims related to your content or to your use of Generated Materials.
  

9. Disclaimer of Warranties

You use the Services at your own risk. LuraTalk is provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, uninterrupted use, security, and non-infringement.

We do not warrant that:

1. the Services will meet your expectations or learning goals;
   
2. the Services will be uninterrupted, timely, secure, or error-free;
   
3. any defects or errors will be corrected;
   
4. any content (including Generated Materials) will be accurate, complete, current, or reliable.
   

In particular:

• we do not guarantee the factual accuracy or suitability of Generated Materials;
  
• you use such materials entirely at your own risk and must independently verify important information.
  

10. Limitation of Liability

To the fullest extent permitted by law, LuraTalk and Mynalabs Inc. shall not be liable for:

• any indirect, incidental, special, punitive, or consequential damages;
  
• loss of profits, data, business, or goodwill;
  
• damages arising from your use of or inability to use the Services or Generated Materials;
  
• unauthorized access to or alteration of your data;
  
• any conduct or content of third parties or other users.
  

In any event, the total aggregate liability of LuraTalk and Mynalabs Inc. for all claims related to the use of the Services will be limited to the amount you actually paid for paid features during the twelve (12) months preceding the event giving rise to the claim, or to the minimum mandatory limit imposed by applicable law.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, USA, without regard to its conflict of laws principles. Any disputes or claims that are not subject to mandatory arbitration under applicable law shall be resolved exclusively in the state or federal courts located in the State of California, USA, and you consent to the jurisdiction of such courts.

If you are a consumer in a country whose laws provide you with mandatory consumer protection rights, such mandatory rights remain unaffected and cannot be limited by these Terms.

12. General Provisions

• Entire Agreement. These Terms constitute the entire agreement between you and LuraTalk regarding your use of the Services and supersede any prior agreements relating to the same subject matter.
  
• Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
  
• No Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
  
• Limitation Period. Any claim arising out of or related to the use of the App or these Terms must be brought within one (1) year after the cause of action arises; otherwise, such claim is permanently barred.
  
• Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign our rights and obligations under these Terms.
  
• Headings. Section headings are for convenience only and have no legal or contractual effect.
  

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted in the App and/or on our website, indicating the date of the latest revision. Changes will take effect no earlier than 14 days after publication, except where changes are made for legal or regulatory reasons, in which case they may take effect immediately. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms or the LuraTalk Services, you can contact us at:

Mynalabs Inc.
 769 Monterey Blvd., Suite #5A
San Francisco, CA 94127
United States

E-mail: contact@luratalk.app (or another current LuraTalk support address as indicated in the App or on our website).